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What Makes a Company’s Culture Great?

Lunch with Zappos executives

Lately, at work, within our department we’ve been discussing company culture. A while back, we read Delivering Happiness, the book by Tony Hsieh about the history of the company and culture of Zappos. A few months ago, a Googler accidentally posted an internal memo on Google+ that showed the world a lot about Google culture, especially with the fact that it was allowed to be left public and did not receive any negative repercussions (as far as we know). We’ve also been mulling over the Netflix culture presentation over the last few weeks. I love what I do and where I work, especially the team I work with and the department I work in. I’m always encouraged with a discussion about how we can improve workplace culture, so I was very interested to dive into a study of workplace culture and how the corporate presentation of culture and actual practice line up.

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I wanted to use Google Chrome to create this post, but I had to use Safari

I started using a MacBook Pro a few months ago and haven’t had many issues with the transition. I’m finally getting used to the differences in how the operating system works and all the differences that you find out about as you go. Overall, it has been a good experience with the exception of all of the problems I have had with fonts. I have a font manager installed with way too many fonts and so I’ve been trying to pare them down to something more usable, but keep running into issues.

WordPress Font Messed Up in Google Chrome on Mac

WordPress Font Messed Up in Google Chrome on Mac

The first issue I had was with the Arial font. It was installed, but not active (or something like that) and so sites using the Arial font ended up showing a serif font instead. As a web developer, it was a little frustrating, but wasn’t a great hindrance to browsing or productivity, however. After playing with the font manager for a while, I finally got Arial to show up.

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The Science of Good Design: A Dangerous Idea at #SXSW2012

Tuesday, March 13, 2012 at the South by Southwest Interactive Conference in Austin, Texas #sxsw #Dangerous #SXDangerous
by Ben McAllister (Assoc Creative Dir – frog design)

Richard Feynman - Image via Wikipedia

Research is about informing decisions.

“The Research” – the data doesn’t speak for itself. Someone should interpret it.

The Science of Certainty vs. The Science of Wonder

Scientism vs. Science

The Blind Spot: Science and the Crisis of Uncertainty by William Byers

Different kinds of research are very different from each other, there is a broad spectrum.

Hard sciences have laws that predict things with a large degree of certainty.

Social Sciences have experiments.

At the other end of the spectrum, we have “looking at stuff”. In design, we don’t do a lot of real scientific studies.

Cargo Cult ScienceRichard Feynman’s Commencement Speech at CalTech

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The Right Tool for the Job: Native or Mobile Web? at #SXSW2012

Tuesday, March 13, 2012 at the South by Southwest Interactive Conference in Austin, Texas #sxsw #righttool
Panel discussion by Buzz Andersen (Dir of Mobile – Tumblr), Jacob Bijani (Prod Engineer – Tumblr), Majd Taby (Software Engineer – Facebook), Matthew Delaney (WebKit Engineer), and Tom Dale (Sr Software Engineer – Ember.js)

Apps are much easier to monetize than websites, because you can charge up front.

for Tumblr T-shirt Contest / 01 (Photo credit: albyantoniazzi)

The browser rendering engine does a lot of the heavy work that native developers have to contend with. The web browser is a highly evolved medium for content delivery and rich layout.

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Don’t Build a Power Glove: Talk to Your Users at #SXSW2012

Monday, March 12, 2012 at the South by Southwest Interactive Conference in Austin, TX
by RJ Owen (Lead Experience PlannerEffectiveUI)

PowerGlove - Everything Else is Child's Play.

The Power Glove was a video game controller made by Mattel in 1989. It was the first wearable video game controller. The glove had lots of buttons and options in addition

Nintendo released two games with the Power Glove, including Super Glove Ball.

Marketing for the PowerGlove focused on immersion in the game. PowerGlove has captured the mind of the American public. It was even on Stephen Colbert recently. Even though it was really cool. It was a commercial failure.

The PowerGlove was

  • rated the 7th worst video game controller of all time
  • sold $88M US (failure)
  • japanese producer declared bankruptcy

It was so bad that people are still complaining about it today.

Bill Buxton – data design

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Create More Value Than You Capture at #SXSW2012

Monday, March 12, 2012 at South by Southwest Interactive Conference, Austin, TX
by Tim O’Reilly (Founder, CEO – O’Reilly Media) and moderated by  #sxsw #values

What companies have done is stopped taking care of our clients and customers and thinking of themselves first, even when it goes against the good of their customers and clients.

It is important to understand that monetization comes later, but the really good things come from people having fun or providing a good

I wouldn’t say I’m a first rate capitalist. I have more than one billionaire come up to me and say, “It all started with one of your books!” And all I got out of it was $35. – Tim O’Reilly

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